top of page

Frequently asked questions
Children are very welcome at Smiths. However, for health and safety reasons, children under the age of 12 are not permitted to dine in our courtyard seating area due to trip hazards and the layout of the space.Families wishing to dine outdoors are welcome to use the seating area at the front of our venue, which is suitable for children.
We always do our best to accommodate dietary requirements where it is safe to do so.However, due to the nature of our kitchen and the risk of cross-contamination, we are unfortunately unable to safely cater for guests with:Sesame allergiesSevere peanut allergiesVegetarian or vegan diets where there is also a gluten or soya allergyIf you have any allergies or dietary requirements, please let our team know when making your booking so we can advise whether we are able to accommodate you safely.
At Smiths, all of our burgers are cooked to a minimum core temperature of 75°C, in line with UK food safety guidance.We use premium dry-aged beef sourced from our trusted butcher, and our burgers are carefully crafted to remain juicy, tender and full of flavour even when cooked to this temperature. This approach allows us to deliver a consistently delicious burger while maintaining the highest standards of food safety for every guest.
Yes, we welcome walk-ins for both lunch and dinner.Lunch: Due to the busy nature of the restaurant, walk-in guests should be prepared for a wait of 30 minutes to upwards of an hour during peak periods.Our team will always do their best to seat you as soon as possible.Dinner: We also accept dinner walk-ins, although availability can be limited, particularly when outdoor seating is unavailable due to poor weather.To avoid disappointment, we strongly recommend booking in advance whenever possible.
Think 25! You may be asked for ID at your table if you look under 25
Tables of 1-2 will have the table for 1 hour and a half, 3-4 will have 1.5 hours and tables of 6-8 will have 2 hours
We are currently unable to accommodate bookings of more than 8 people due to the small size of our restaurant and it is not possible to split groups across tables
We have a zero-tolerance policy on aggressive, sexist or rude behaviour towards any of our staff. All our staff work very hard and deserve to be treated with kindness and respect.
bottom of page
